Data Protection

X22 — Privacy Policy

X22 takes your personal information very seriously. This privacy policy sets out clearly what data we collect, why we collect it, and how it is kept secure.

Last updated: January 2026

Your Data Protection Confirm

A quick overview of the key points in the x22 Privacy Policy.

SSL Encryption

All your data is protected with 256-bit SSL encryption. Third parties will never be able to access your information.

No Sale of Data

X22 never sells your personal data. Any sharing of information with third parties is strictly limited and controlled.

Your Control

You can request to view, correct, or delete your information at any time.

Secure Storage

All user data is stored on secure servers. Regular security audits are conducted.

Cookie Transparency

We are fully transparent about which cookies are used and why. You can disable non-essential cookies at any time.

International Standards

X22's privacy policy has been developed in line with international data protection standards.

1Introduction

Welcome to x22. We believe your personal information belongs to you alone. This Privacy Policy ("Policy") explains what information we collect when you use the x22 website and mobile application, why we collect it, and how it is managed.

This privacy policy should be read alongside x22's terms and conditions. By using x22 or creating an account, you are deemed to have accepted this policy.

Please note: This privacy policy has been designed with users based in Bangladesh in mind. If you have any questions, please contact the x22 support team.

As an internationally licensed betting platform, x22 is committed to protecting your privacy. Our privacy policy is reviewed and updated regularly to ensure the highest level of security.

2What Information We Collect

Various types of information may be collected while you use the x22 platform. The types of data and their sources are detailed below:

A. Information Collected at Registration

  • Full name, date of birth, and gender
  • Email Address & Mobile Number
  • Residential address (country and city)
  • Login password (stored in encrypted form)
  • Promotional code (if used)

B. Information Collected During KYC Verification

  • National ID or Passport Number
  • Scanned copies or photos of government-issued documents
  • Proof of Address (utility bill or bank statement)

C. Transaction Information

  • Deposit & Withdrawal History
  • Payment method details (bKash, Nagad, Rocket number — partial)
  • Betting History & Results

D. Automatically Collected Information

  • IP Address & Device Type
  • Browser version and operating system
  • Time spent on the site and pages visited
  • Cookies & Session Data
Important: We never store your full payment card number or bank account password.

3How Information Is Used

X22 uses the information it collects for the following purposes:

Purpose of Use Type of Information Legal Basis
Account Creation & Management Name, email, phone Contract Performance
Identity Verification (KYC) Government-issued documents, address Legal Obligations
Deposit & Withdrawal Processing Payment details, transaction history Contract Performance
Customer Support Name, email, account details Legitimate Interest
Promotions & Bonus Offers Betting history, preferences Consent
Fraud Prevention IP, Device, Transactions Legitimate Interest
Responsible Gaming Monitoring Betting patterns, timing Legitimate Interest

X22 never sells your data to advertisers. You can opt out of promotional emails or messages at any time.

4Who We Share Information With

X22 may share your information with third parties only in limited circumstances and for specific reasons:

  • Payment Processors: Necessary information is shared with payment providers such as bKash, Nagad, and Rocket to process deposits and withdrawals.
  • KYC Verification Services: Licensed third-party providers may be used for identity verification.
  • Legal Authorities: We may be required to disclose information to authorities in the event of a court order or other legal obligation.
  • Anti-Fraud System: Limited information may be shared with security partners for fraud detection and prevention.
Assurance: All third parties with whom we share information are bound by strict confidentiality agreements and may only use that information for the specified purpose.

5Cookie Policy

X22's website and app use cookies. Cookies are small data files stored on your browser or device.

Types of Cookies:

  • Essential Cookies: These cookies are essential to maintain your login session and ensure security. They cannot be disabled.
  • Functional Cookies: Used to remember your language preferences and settings.
  • Analytics Cookies: User behaviour is analysed to improve website performance.
  • Marketing Cookies: May be used to show relevant promotions. You can opt out of this.

Cookies can be managed through your browser settings. However, disabling essential cookies may prevent some x22 features from working properly.

6Data Security Measures

X22 follows the highest industry standards to keep your data secure. Our security measures include:

  • 256-bit SSL/TLS Encryption — On all data transmissions.
  • Firewall & Intrusion Detection System — To prevent unauthorized access.
  • Regular Security Audits — By third-party security experts.
  • Two-Factor Authentication (2FA) — To protect your account.
  • Data Backup Systems — For rapid recovery in the event of any issue.
  • Restricted Access — Only authorized personnel can access your information.
In the event of a data breach, we will notify affected users as quickly as possible and take the necessary steps.

7Your Rights

As a registered user of x22, you have the following rights:

Right to Access

You may request to know what information x22 holds about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request the deletion of your personal data under certain conditions.

Objection to Processing

You may object to the use of your information for specific purposes.

Data Portability

You may request a copy of your data in a machine-readable format.

Marketing Opt-Out

You can opt out of promotional communications at any time.

To exercise your rights, please contact the x22 support team. We will respond to your request within 30 days.

8Third-Party Links & Services

The x22 platform may reference third-party services from time to time. These services have their own privacy policies and operate outside of x22's control.

  • Payment gateways (bKash, Nagad, Rocket) operate under their own privacy policies.
  • Game software providers operate under their own data policies.
  • X22 is not responsible for the data protection practices of third parties.
  • Before using any third-party service, you should review their privacy policy.
x22 will never ask you to share your password or full payment details through a third party. Stay alert if you receive any such request.

9Child Protection Policy

X22 strictly refrains from providing services to anyone under the age of 18. We do not knowingly collect any information from minors.

  • Date of birth is verified at the time of registration.
  • Age verification is carried out via KYC in cases where there is reasonable suspicion.
  • If an underage account is detected, it is immediately closed and all associated data is deleted.
  • Parents can report suspicious accounts to x22 support.
To learn more about Responsible Gaming, visit our Responsible Gaming Visit the page.

10Privacy Policy Changes

X22 reserves the right to update this privacy policy at any time. For significant changes, users will be notified via their registered email or through a platform notification.

  • The latest version of this policy will always be available on this page.
  • Continued use of x22 after any changes will be considered acceptance of the updated policy.
  • Check the "Last Updated" date at the top of this policy to confirm you are reading the latest version.
  • If you object to any changes, you will be given the option to close your account and withdraw your funds.
If you have any questions about this privacy policy, please reach out to our support team — we aim to respond within 48 hours.

About Privacy Frequently Asked Questions

Find answers here to the most frequently asked questions about x22's privacy policy.

No, x22 never sells your personal information to third parties. Data is used only on a limited basis to provide services, verify identity, and meet legal obligations.

Yes. x22 uses 256-bit SSL encryption to keep all transactions secure. We never store full card numbers or bank passwords. Payment gateways (bKash, Nagad, etc.) process transactions through their own independent security systems.

If you request account closure, x22 will begin the process of deleting your personal data. However, certain information may be retained for a specified period due to legal obligations. Please contact the support team for more details.

Every promotional email includes an "Unsubscribe" link at the bottom. Clicking it will stop marketing emails. You can also update your notification preferences via account settings or by contacting support.

KYC documents are retained for a specified period (typically 5 years) after account closure, as required by law. This retention period may vary in accordance with regulatory authority guidelines.

x22 collects your IP address at login, which provides general location information. This is used primarily for security verification and geo-restriction enforcement. The mobile app does not access your device's GPS.

Play safe, win with peace of mind!

Your privacy is fully protected at x22. Register now and enjoy the best betting experience in Bangladesh.

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